Frequently Asked
- Do you have a minimum fee or charge for out-of-warranty repairs?
Yes, a Diagnosis Fee applies to all out-of-warranty repairs. This fee is designed to compensate us for the time spent on diagnosing the problem with your laptop and on accurately costing the solution including the cost of parts. However, this Diagnosis Fee is waived if you proceed with the repair. It is payable only if you don’t proceed with the repair.
- How quickly can you repair my laptop?
One of our key objectives at Jupiter systech is to complete your service request as quickly as possible. Our aim is to diagnose and repair your notebook or netbook computer within 1 to 2 business day. We achieve this turnaround time in the majority of our laptop repairs. The diagnosis process may take time, especially if there are several faults, they are intermittent, or they require special repair techniques. The availability of parts may also delay the repair process.
Although we stock for parts of all Laptops brand and model like
HP, Compaq, Dell, IBM, Lenovo, Toshiba, Acer, Sony Vaio, Fujitsu, Gateway.
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